For all orders via our online shop, the following terms and conditions apply.
2. Contracting party, conclusion of contract
The purchase contract is concluded with Mephistos Söhne.
The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the proofing tools provided and explained in the order process. By clicking on the order button you place a binding order of the goods contained in the shopping cart. The confirmation of the receipt of your order takes place by e-mail immediately after sending the order. When the contract is concluded with us, depends on the payment method you have chosen:
In the order process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you confirm the payment order. This is the contract with us.
3. Contract language, contract text storage
The languages available for concluding the contract are German and English.
We save the contract text and send you the order data and our terms and conditions by e-mail. You can see the contract text in our customer login.
4. Delivery terms
In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.
We only deliver in transit. Unfortunately, a self collection of the product is not possible.
In our shop you can always use the following payment methods:
In the order process you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction will be carried out automatically by PayPal immediately thereafter. You’ll get more information during the ordering process.
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. To be able to pay the invoice amount immediately, you must have an online banking account with PIN / TAN procedure activated to participate in Sofort, have yourself legitimized and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be immediately executed immediately and your account debited.
6. Retention of title
The goods remain our property until full payment.
7. Warranty and guarantees
The statutory right of defect applies. Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.
8. Dispute Settlement
The European Commission provides a platform for online dispute resolution (OS), available here https://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform to resolve their disputes.
For the settlement of disputes arising from a contractual relationship with a consumer or It is our duty to participate in dispute settlement proceedings before a consumer arbitration board as to whether such a contractual relationship exists at all. Responsible is the General Consumer Arbitration Center of the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. We will participate in a dispute resolution procedure before this point.